How should I design my file with bleed?
A: Please visit our diagram located at
Q: Do you charge set up fees?
A: NO. We have simplified our pricing structure and have done
away with set up fees
Q: What forms of payment do you take?
A: We accept VISA, MC, AMEX, DISCOVER. We also accept
Paypal as a form of payment.
Q: Can you design my my
file for me?
A: YES. We
understand the some of our customers may not have the software or time, to
design their own files.
Craftmakers.net can design your art
file for only $29
Q: How do I order?
A: Just click
the button that says order, and fill in your information. We will then email you
back with the exact price,
and a separate secure payment
link to enter in your credit card information. We take all major credit cards,
Q: Why do you
require files to be at least 300dpi?
A: We want to
manufacture only the best possible product. Images with lower dpi's may give a
slightly blurry appearance.
The human eye can detect
resolution up to 300dpi.
fast can I get my order?
Orders of less then 1000 pieces usually ship out the next day. If you pay for
your order before 12 noon AZ time,
more than likely it
will ship the next business day. In rare cases our production times may
increase, due to an increase
in the volume of
orders we receive. We will let you know if this happens.
Q: What if
I change my mind?
of the nature of custom products, we can not resell your product to someone
else. Once a product is
manufactured, it can not
be taken apart to be reused. If your product is damaged during shipping, we will
help you file
a claim with the carrier
for a full refund. In some cases we may elect to cover the insurance liability,
and either refund,
or replace your order.
Are your products good quality?
YES, All our products are made with quality and durability in mind.
Some of our customers include,
500 companies, that demand only the best products. We offer a full 1 year
warranty on any product,
defective due to manufacturing. (this is very rare, since we inspect every order
manufacture all our own products, for quality assurance. We are not an
agent. We are the manufacturer!
Why is the color slightly different on my computer screen?
The color you see on your computer screen is RGB. It uses Red, Green, and Blue
Printing uses CMYK, Cyan, Magenta, Yellow, and Black (ink/toner). There are also
variables, like the printer used to print your artwork. We will accept color
pantone #'s to
matching your colors, but can not guarantee an exact match.